Legal
Privacy Policy
Last updated: January 1, 2025
1. Introduction
Chesapeake Latheworks, LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our products and services.
2. Information We Collect
We may collect the following types of information:
Information You Provide
- Name and contact information (email address, phone number)
- Project details and specifications submitted via contact forms
- Photos or files you upload when requesting a quote
- Billing and shipping address for orders
Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on the Site
- Referring URLs
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process and fulfill orders
- Communicate about your project or order status
- Improve our website and services
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Information Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights, property, or the safety of our customers.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions and project inquiries are retained for up to three years unless you request earlier deletion.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.
7. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain uses of your information
To exercise any of these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after any changes constitutes acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: